We want you to be 100% happy with everything you order at Vickerey and stand behind our products and service. If you’re not completely satisfied with your purchase, we will gladly credit or refund your new and unused merchandise within 30 days of delivery. For your convenience, we make the return and exchange process super easy.
No Paperwork Just call us toll-free at 1.800.963.1050—we’ll log the details of your return so you don’t have to fill out any forms. We’ll also give you a Return Tracking Number (RT #) for a speedy refund.
No Hassle For the ultimate in convenience, you can use the Vickerey.com pre-paid Easy Return label. It saves you time and effort since you simply give the package to your postal carrier at home or work, or drop it at any post office. Plus, you pay nothing up front—the flat fee Priority Mail postage is deducted from the merchandise credit ($5.95 for 1 item, $1 for each additional item).
No Constraints Of course, you can also send the return using the shipper of your choice. Just make sure that your RT #, name, & return address are on the outside of the package. Send the package so that it’s trackable and insured and mail it to the address listed below.
Return Address:
Vickerey Returns 4775 Walnut Street Suite C Boulder, CO 80301
No Wondering We’ll send you an e-mail when your refund is complete—it’s fast, generally seven business days after we receive your return.
Wrong Size? No Problem! If you need a different size of an apparel item, simply call us toll-free at 1.800.963.1050 for an easy exchange. We’ll place a new order for your exchange with FREE STANDARD SHIPPING and send it immediately. When we receive your return, we’ll refund the original order.
Only three easy steps: 1. Call us toll-free at 1.800.963.1050 for a Return Tracking #. 2. Carefully re-pack the item, using the original packing materials if possible. 3. Send it using the Vickerey.com Easy Return label or the shipper of your choice.
Need a pre-paid Vickerey Easy Return label? Just click here and print it out.
