| 3 Easy Ways to Order |
| | By Internet |
| | Visit us at www.vickerey.com to order on-line 24 hours a day, 7 days a week.
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| | By Phone |
| | Call toll free 1-800-963-1050 between 9:00am and 5:00pm MST, Monday through Friday.
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| | By Mail |
| | If you prefer, print and complete our Mail Order Form and mail in with payment to:
Vickerey Mail Order
4775 Walnut Street Suite C
Boulder, Colorado 80301
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| Payment Options |
| | By Credit Card |
| | For your convenience we gladly accept American Express, Discover, MasterCard, Visa, personal checks, and money orders. You can use your credit card when ordering by internet, phone, or mail. Credit card orders are processed immediately. Credit Cards are not charged until your order ships. |
| | By Check or Money Order |
| | We gladly accept personal checks and money orders. Print and complete our Mail Order Form and mail in with payment to:
Vickerey Mail Order
4775 Walnut Street Suite C
Boulder, Colorado 80301 |
| | We'll ship your order when your money order or check clears; in the meantime we'll have your package all wrapped up and ready to go. In addition, we'll notify you of your order's progress all along the way.
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| Gift Ordering |
| | Our beautiful gift boxing makes your gift special, with an elegant gold box, rich purple satin ribbon and gift card with your personal message. To view our signature gift box, click here. To gift box an item select the gift box option on the item's order page. When you Check Out enter your gift message and any special instructions you have. If you enter a gift message we will provide a gift card with your message for your recipient at no extra charge.
A special gift order packing slip is used for gifts which does not include the price of the items. If the recipient needs to return an item we will send them a gift certificate for the amount of the return. Sending apparel items as a gift is risk free, as your recipient can exchange an apparel item for free for a different size (read more about our free exchanges).
If you would like us to place multiple items in a single gift box, select the gift box option on the items you would like gift boxed and then provide instructions on the Check Out page on which items you would like boxed together (we will adjust your order and only charge for gift boxes used). Feel free to call and tell us any other special instructions.
We recommend letting recipients know that they will be receiving a gift from you in the mail, so they can expect delivery of your package.
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| Sales Tax |
| | Sales tax is only collected on orders sent to destinations within the beautiful state of Colorado. So, if you're not shipping to a Colorado address, we do not collect sales tax!
Coloradoans, for shipments to Colorado we collect sales tax on the full amount of the order (but we don't feel too sorry for you, because, after all, you're living in beautiful, sunny Colorado!). The total tax depends on your shipping address within Colorado: | | | » Colorado State tax is 2.9% | | | » Denver Metro RTD tax is 1.20% (Regional Transportation District) | | | » Boulder County tax is 0.65% | | | » Boulder City Sales tax is 3.56% | | | | |
| Out of Stock Items |
| | If the item you want is not available at this time, please check back later, as it may be in-stock the next time you shop. We are also happy to notify you when an item is back in stock -- just email us with your request. |
| Back Orders |
| | All Items are In-Stock - unless otherwise clearly noted All items are in-stock and ready to ship unless otherwise noted on the product page. We strive to maintain appropriate inventory levels for all in-stock items and indicate current availability on Vickerey.com. On rare occasions, due to extremely popular demand, an item sells-out faster than it can be reflect on the site. As we carefully monitor inventory we are able to quickly re-stock.
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| | Our Highest Priority You will not be charged for a back ordered item until it is shipped and no additional shipping charges will be incurred. We will send an email when the back-ordered item ships. If you wish to cancel a back-ordered item, you may do so at any time before the item ships. If you have any questions please call us at 1-800-963-1050 so we may help attend to your needs. |
| Changing or Canceling an Order |
| | Once you click the Place Order button, our fulfillment process begins. If your order has not yet shipped, we are happy to accommodate any changes to your order. We pride ourselves on fast shipping and if your order has been shipped we can not make changes or cancellations. |
| How to Enter a Gift Certificate or Coupon Code |
| | It is easy to redeem a Gift Certificate or Coupon Code: » Add your item(s) to your shopping basket
» Click the Check Out button to proceed to the Shipping page
» Enter the coupon code in the coupon field under the area labeled : |
| | | | | Enter the Coupon or Gift Certificate Code | | | | Coupon or Gift Certificate Code: | | |
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» Complete the Shipping page and click the Continue button to proceed to the Billing page.
» Coupon discounts are instant and clearly reflected on the Billing page when you check out.
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| Gift Certificate Details |
| | - Gift certificates and unused portions of gift certificates expire two years from the date of issuance. The gift certificate expiration date is included with the gift certificate.
- Gift certificates are only redeemed for purchases at Vickerey.com.
- Gift certificates are not redeemable for cash and cannot be returned for a cash refund.
- If an order exceeds the amount of a gift certificate, the balance must be paid with a credit card.
- Gift certificate cash value is 1/10 of one cent.
- We are not responsible for lost or stolen gift certificates.
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| International Shipping |
| | We currently do not ship to international locations. |
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